Numerous customer service centres throughout Germany and Europe ensure high machine availability.

Service

At HEDELIUS, "customer service" has not been reduced to a mere buzz-word. For example, HEDELIUS offers 95% machine availability as standard.

This is made possible not only by the high-quality machine components and the finely-tuned design, but also by the large number of service depots located across Europe.

Many of the questions that arise in relation to faults can simply be answered by telephone, which is why HEDELIUS runs a skilled telephone hotline.

But so that faults just don't occur in the first place, HEDELIUS also offers a large number of preventive maintenance options. That means that you can be satisfied with your HEDELIUS machine for a long time to come.